Syamntec Sued for Scare Tactics!
We've all seen the messages pop up on our screen. "Malware detected!" "Your computer is infected!" "Download this software now or cybercriminals will invade your privacy, steal your identity and obliterate your soul!".
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Tuesday, January 10, 2012
In Ctrl+C, Ctrl+V we trust: File sharing made an official Swedish religion
File sharing becomes a religion in Sweden with the official recognition of the Church of Kopimism. Ctrl+C, Ctrl+V we trusteth.
And lo’ they shared the files, and ’twas good. Anti-piracy efforts may soon be labeled as religious persecution as the Swedish government has apparently recognized file sharing as an official religion.
Meet Philosophy student Isak Gerson, who is the mind behind the Church of Kopimism. Gerson founded the Missionary Church of Kopimism in 2010, and filed a request with authorities to officially accept his belief system in order for Kopimism to avoid persecution.
It took three request over the past year to finally convince the Administrative Services Agency to recognize the church. According to Torrent Freak, after the first two attempts, the Church was asked to formalize its way of prayer in order to be recognized.
Kopimism roughly translates to ‘copy me’. The tenets are simple: Control-C and Control-V are sacred symbols. Kopimists believe that the copying and sharing of information is ethically right, and knowledge should not be hoarded. Information’s value increases as it is shared. Remixing content is a sacred kind of copying the Church terms ‘Remix Spirit’.
The religion has a priest class called the Oparnas, who exemplify Kopimist virtues and assist others to follow the Kopimist path. Those that wish to become part of the Kopimist faith must undergo a rite of disclosing their personal data to the organization, profess faith in information and copying and download the logo from the site.
Currently, the Church has around 3,000 official members, tripling from 1,000 in the last half of the year. Though the Swedish state has recognized Kopimism, copyright infringement is still not legally permitted. Isak Gerson said in an interview, “there’s still a legal stigma around copying for many. A lot of people still worry about going to jail when copying and remixing. I hope in the name of Kopimi that this will change.”
View the original article herePayPal strikes again, and this time an antique violin pays the ultimate price
The bewilderingly aggressive service branch of PayPal has again drawn the ire of many, as the company demanded that a pre-World War II antique violin, valued at $2,500, be destroyed in order to issue the disputer a refund.
It hasn’t been a particularly good few weeks for the customer service industry. Last week it was the saga of Paul Christoforo, the man who would be friends with the mayor of Boston, bro, who decided that civility was for the weak and paid a hefty price when he picked on the wrong guy. Now it is PayPal. Again.
PayPal is one of those services that has so dominated the space it exists in that it has inevitably become a source for users around the world to share, use, and occasionally become victims of. To be fair, there are millions of transaction every month at PayPal that go off swimmingly, with nary a problem. But when problems due arise, they can be whoppers.
Last month PayPal awoke the Internet on the wrong side of the bed, and then proceeded to face the digital hounds following an incident with Regretsy.com over blocking gifts for needy children. The condensed version is that Regretsy asked people to buy random gifts for a group of handpicked children, then ended up earning more money than necessary. It then decided to use that money to help the families even further and pay some of their bills. All of the transactions were conducted via PayPal, who froze Regretsy’s account before a single gift was sent.
The trouble stemmed from a classification error on Regretsy’s part that could easily have been filed under “honest mistake,” but that apparently wasn’t an option for PayPal’s reps. After a bizarre back and forth with a PayPal customer service rep, it was determined that Regretsy had erred by having the gifts purchased as “donations.”
The gifts were all part of a grab bag, so when a person wanted to help out they essentially just donated $2 in order to contribute to the total rather than choosing an individual gift to send under their name. PayPal, however, saw things differently, and concluded that each $2 transaction was actually a purchase and not a donation. That led the company to freeze the account and demand that Regretsy’s owner and operator, April Winchell, issue a refund for each and every donation, of which PayPal would receive a small transaction fee on each.
Logic would dictate that a quick call to an actual human could verify Winchell’s good intentions, but that was not to be. In a series of increasingly weird conversations, the customer service rep stopped just short of accusing Winchell of fraud, and birthed the bizarre — and very stupid — phrase that became a minor Internet meme, “You can use the donate button to raise money for a sick cat, but not poor people.”
Needless to say, the denizens of the intertubes were not amused, and the story quickly went viral. PayPal magnanimously addressed the situation (after being caught), and promised to help find an amicable resolution, which to their credit they did. But the story doesn’t end there.
Yesterday on Regretsy, Erica, a fan of the site, emailed in her own personal problems with PayPal that echoes Winchell’s “oh my god what are they thinking” experience with the financial giant.
Erica was in the process of selling an antique violin that predated World War II, to a buyer in Canada for $2,500. But when the buyer received the violin, they disputed the label on the instrument. Erica asserts that this is a common thing in the world of antique instruments — and a quick Google search can verify that it is indeed commonplace. On top of that, she also confirmed that it was appraised and verified by a legitimate luthier.
The buyer wanted a refund, which Erica was willing to provide, but then PayPal got involved. In order to issue a refund, PayPal demanded that the violin be destroyed, as the company had somehow decided that the instrument was counterfeit–despite any actual investigation into the piece itself.
The buyer then sent Erica a picture (above) of the destroyed instrument. She contacted PayPal, who strongly defended its actions. In the Terms of Service for PayPal, there is a line that reads “PayPal may also require you to destroy the item and provide evidence of its destruction.”
In many ways, this may seem like a justifiable move on PayPal’s part to protect its customers, at least until you start to think about it. First, PayPal is in no way a legitimate source for the authentication of antique violins, especially since the bulk of its interaction was handled by phone and email.
Second, for some reason PayPal immediately seemed to side with the buyer. From an impartial point of view, there is no particular reason to assume the buyer is telling the truth while the seller is not. Perhaps the PayPal reps just trust Canadians.
Third, even if this were a scam there were better ways to handle it, none of which include PayPal anointing itself as the arbiter of a product very few people in the world are experts on. Now, without actually having the shattered violin analyzed by an expert, there is no way to confirm that Erica is telling the truth. But even if she was trying to sell a counterfeit, it was not PayPal’s place to decide that, especially without concrete evidence.
If Erica is telling the truth, thanks to PayPal she is now out a $2,500 violin, and a rare antique has been destroyed. All because of a policy that had no business being cited in this situation.
PayPal has said that it is investigating the matter.
View the original article here
Sick of PayPal? Check out these alternatives
If you've had it up to here with the online commerce platform de facto, maybe it's time to take your money elsewhere on the Internet.
PayPal has long been a tent pole of e-commerce, a service integrated into nearly every online shopping experience. But that doesn’t mean it’s above the ire of the Internet. Lately something’s been amiss over at the site, and now complaints of shoddy customer service and poorly worded user policies are coming back to haunt it.
First, in true holiday spirit, PayPal froze Regretsy’s charity campaign and a company representative dealt with the situation poorly (the phrase “You can use the donate button to raise money for a sick cat, but not poor people” comes to mind). And this isn’t the first time PayPal has been accused of abusing its power: various websites have had their donate button access revoked at the site’s whim, and in many cases, the forced refunds directly profited PayPal. Even if that is totally above board, it isn’t a practice that will endear itself to most.
Now, Regretsy is feeling that pain again, but this time as a spectator after a woman shared her story with the website. Recently, a woman named Erica sold a rare violin for $2500, and used PayPal for the transfer of funds. The buyer wasn’t satisfied, saying it may be a fraud despite legitimate authentication, and he wanted a refund which Erica was willing to grant. PayPal then decided with very little evidence that the violin was counterfeit, and stated that in order to issue a refund the buyer would need to destroy the antique violin, leaving Erica without the sale money, and without the antique violin.
Once again, we could be looking at a PayPal fail. And if you’re one of the many who’s had enough, it’s time to start doing your shopping elsewhere.
Google Checkout
Pros: It’s never a bad idea to get on board with Google if you’re searching for Web apps. If you have even one or two other Google accounts, the incentive becomes even greater. Small business owners might already be using Google Ads or Offers (and think of the capabilities if Google Wallet really takes off), and there’s something to be said for simplicity. Comparatively low cost as well.
Cons: This is a relatively new Google product and it’s not quite ready for widespread consumer use yet. You can only use debit and credit cards, and as with all of these other options, it’s not as widely used as PayPal.
Cost: Using this to process sales will cost a minimum of 1.9-percent + $0.30 per transaction. Transaction processing rates you are charged are determined by your sales volume from the month prior (extra 1-percent if you’re selling to someone in a different country).
Amazon Payments
Pros: If you’re a real e-commerce addict, you probably use Amazon often enough as is. And if you’re constantly selling items on Amazon, there’s an immediate upside right there. Of course Amazon’s prestige in the market is also a benefit.
Cons: You can’t simply install an Amazon Payment button on your site and keep users on your page, they will instead be redirected to Amazon. Amazon has been criticized for its server structure in the past, and it might come back to haunt you (not to mention you’re helping promote that brand instead of your own).
Cost: Transactions greater than $10, Amazon charges 2.9-percent + $0.30. Less than $10, 5-percent and $0.05.
Dwolla
Pros: Dwolla is super user friendly and ties in to the growing social commerce movement. You can send money through syncing with social networks and pay for things with your phone. Dwolla will also immediately pay for something up front that costs up to $500, as long you pay that back within a month.
Cons: In order to use its faster deposit system “Instant,” you have to pay $3 a month. Otherwise it’s a three to five day wait to get and send funds. It’s also a new company, which means it’s still developing the application’s architecture and working out the kinks.
Cost: Transactions under $10 are free; over $10 they are $0.25.
View the original article here
Monday, January 9, 2012
Netflix members watched 2 billion hours of video in Q4 2011
Netflix has proudly revealed that its customers watched roughly 10 times the amount of video content each month than users watch on Hulu.
Netflix may be down, but it’s not out. The streaming and DVD rental company announced today that its more than 20 million members worldwide watched a combined total of more than 2 billion hours of television and movies during the last three months of 2011. This equals out to an average of about 33 hours of video watching per month for each user — which isn’t hard to imagine considering the increasingly popular practice of watching entire seasons, or multiple seasons, of shows all in one sitting.
According to some estimates, this is roughly 4.5 times the amount of time the average user spent watching YouTube videos, and 10 times the amount of video content Hulu users watched, on average.
In other words: Netflix is struggling, but it is by far the most-watched source of streaming video.
“We were thrilled to deliver more than two billion hours of TV shows and movies across 45 countries in the fourth quarter,” boasted Netflix Co-Founder and CEO Reed Hastings in a statement. “Netflix delights members by giving them choice, convenience and control over the entertainment they love for an incredibly low price.”
Just yesterday, Netflix released a trailer for “Lilyhammer,” the first original series from Netflix, which stars Steve Van Zandt of “The Sopranos” and E Street Band fame, who plays a New York gangster who is transplanted in small-town Norway. This series will be followed by the much-anticipated “House of Cards,” which is produced by David Fincher and stars Kevin Spacey. A new season of “Arrested Development” will also air exclusively on Netflix, staring in 2013.
After a massive user backlash that resulted from a price increase for users who wish to receive both streaming and DVD rental, the company saw its stock price plummet as subscribers began to flee. Because of this, the company has seen months of bad press, so it’s not particularly surprising that they are touting these impressive numbers. Still, it would seem that Netflix isn’t out of the woods yet, as the company expects lose money this year as it attempts to stop bleeding customers.
View the original article here
Why 2012 is starting to look like 1984
Between SOPA, NDAA, telecommunications surveillance, and people's willingness to share endlessly via social networking, will 2012 mark the year consumers irreversibly surrender their privacy and freedoms?
A mantra of the Internet age, articulated in 1984 by WELL founder Stewart Brand, is that “information wants to be free.” Back then — the days of 360K floppies and 1200 baud modems — Brand was referring to digital technology making information ever easier to distribute, copy, and remix than their old-school analog counterparts. The oft-forgotten corollary Brand offered at the same time was “Information also wants to be expensive,” because particular items, while perhaps of no interest to one person, can be “immeasurably valuable” to someone else.
As we head into 2012, the conflict Brand articulated between information’s “want” to be both free and expensive is taking on new dimensions. So-called “digital content” like books, music, and television is increasingly falling into the expensive category, thanks to online stores, digital distribution, copyright, and DRM. Meanwhile, information about ourselves — like our location, habits, activities, possessions, transactions, preferences, and personal information — is increasingly becoming “free,” often accessible to advertisers, corporations, and governments without our explicit consent. Or, in many cases, proffered up willingly in exchange for things like coupons.
As we enter 2012, the tension between “free” and “expensive” information is becoming more charged than ever. What could 2012 bring… and will it end up resembling Orwell’s 1984? Here are a few of the threats on the horizon.
Stop Online Piracy Act
The Stop Online Piracy Act and its companion piece, the PROTECT IP Act (PIPA) are bills currently being crafted by U.S. Congress aiming to expand the capabilities of U.S. law enforcement agencies to combat copyright and intellectual property infringement — piracy. The proposed legislation is aimed at both the piracy of digital goods (books, movies, television shows, games, and things like live broadcasts), but also the use of the Internet and online marketplaces to traffic in physical counterfeit goods. That means pirated DVDs, Blu-rays, and CDs, but also fake drugs, fashion and accessories, electronics, antiques, collectibles, and many more items.
At a basic level, most people accept that piracy and counterfeiting are bad. It’s theft, and theft is rarely justifiable. So, on the surface, the notions behind SOPA don’t seem that onerous. The devil is, of course, in the details — or lack of details, given the very broad language in SOPA as it exists today. As originally proposed, SOPA would enable copyright holders to seek court orders against Web sites they believe are infringing on copyrights or either enabling or facilitating copyright infringement. Depending on one’s definitions, merely linking to a site that contained allegedly infringing content could be construed as “facilitating” infringement, so copyright holders could demand the site or account with that link be taken down.
In a worst-case scenario, Internet users who share a link to a cool video with their friends might find their social networking accounts suspended for “facilitating” alleged copyright infringement. Similarly, journalists writing about piracy could find their sites or publications suspended. And if a legitimate site or account were to get hijacked, transferred, or sold (because that never happens, right?) anyone who linked to or did business with once-legitimate content or sites might suddenly find themselves in violation of the law.
That’s not the full course of SOPA. It also has broad implications for cybersecurity and DNSSEC, a new security layer for DNS. However, provisions like the ones outlined above obviously have tremendous implications for search engines and services that host user-generated content — think Facebook, YouTube, Twitter, and the like, but also for personal sites, blogs, small businesses, and (really) any person, organization, or business with a website. Under SOPA, merely linking to other sites could become a dangerous proposition, lest the site at the other end of the link be accused of copyright infringement.
Opponents of SOPA argue these provisions would fundamentally break the Internet and stifle innovation, and could lead to many sites and services migrating their infrastructure out of the U.S. to escape potential liability. Further, it seems unlikely SOPA’s provisions would do much to combat online piracy and trafficking in counterfeit goods, since site operators are already adept at moving to new hosting services in the space of a few hours: Even SOPA’s proposed streamlining of takedowns would still move at glacial speeds compared to the Internet world.
Proponents of the legislation argue SOPA’s provisions would protect revenues of content creators that would otherwise be lost and, hence, preserve jobs — an important buzzword in today’s political and economic climate. Supporters also note SOPA is not intended to go after single instances of links on blogs, social networking feeds, or other sites; rather, the bill is meant to offer law enforcement and rights holders tools to go after bigger fish, like substantial piracy and counterfeiting operations. However, the language of the bill as it stands today contains no such limits, implicitly relying on barriers to entry (court costs, attorneys’ fees, documentation, etc.) to curb potential abuses.
The bottom line is that if legislation like SOPA and PIPA become law, the way the Internet works for most Americans could change substantially. Much of the information we understand to be “free” today, even to the level of tweets and status updates, could suddenly come with enormous consequences. The weight of those consequences will tend to suppress Internet users’ willingness to speak, communicate, link, and share — and that’s why opponents say SOPA will “break” the Internet.
National Defense Authorization Act
SOPA is not yet law, but the most recent National Defense Authorization Act is. The NDAA is an annual bill passed by the U.S. Congress authorizing the budget of the U.S. Defense Department. It’s always a bit of a political hot potato because few presidents can justify failing authorizing revenue for the Defense Department, particularly when tens of thousands of U.S. troops are overseas serving in extended conflicts. Since the President does not have a line-item veto, lawmakers try to attach all sorts of things to the NDAA, knowing the President will almost certainly have to sign them all through into law.
This year, the NDAA contains a doozy: It enables the U.S. military to conduct anti-terrorist operations on U.S. soil, and authorizes indefinite detention of terror suspects, including U.S. citizens, without trial. The law is not entirely clear whether the military can indefinitely detain U.S. citizens domestically, but it can certainly do so overseas, and foreigners can be detained whether overseas or within U.S. borders.
In signing this year’s NDAA, President Obama included a signing statement attempting to clarify his position on the law. “The fact that I support this bill as a whole does not mean I agree with everything in it. In particular, I have signed this bill despite having serious reservations with certain provisions that regulate the detention, interrogation, and prosecution of suspected terrorists.”
In essence, this year’s NDAA expands on provisions granted into the Patriot Act and extends the military’s role in domestic law enforcement. Now, the U.S. military can detain anyone, anywhere in the world, without trial or process, simply because they’re suspected of terrorist activities.
The Obama administration says it does not intend to exercise these powers. Even if that’s true, now that they’re law the only way they can be undone is with additional legislation that repeals the provisions, or through a court challenge, which would almost certainly ensure if the powers were ever utilized. But just because the Obama administration says it won’t use the powers doesn’t mean future administrations won’t. And let’s not forget that, at least in the case of Anwar al-Awlaki, the Obama administration concluded it has the power to assassinate U.S. citizens without trail. (The American-born al-Awlaki was killed in Yemen by a targeted U.S. drone strike in September 2011.)
The bottom line here is that it doesn’t matter whether the U.S. government ever exercises the powers granted under this year’s NDAA: the very fact they exist suppresses American civil liberties by explicitly authorizing the indefinite detention of U.S. citizens without trial, anywhere in the world. For folks who hold unpopular views, or merely know people who do, that’s a sobering thing to consider.
Telecom Immunity
Confused yet? Things get weirder. Late last month a U.S. Court of Appeals panel upheld the constitutionality of a law that makes telecommunications operators immune to lawsuits for assisting the federal government’s surveillance of American citizens. In other words, if your cell phone, telephone, or Internet provider turns over information about you, your activities, and use of their services over to the Federal government — even illegally — you’d have no grounds to sue. Communications companies face no sanctions for disclosing personal information to the federal government, including account information and even usage data like sites visited, account names, and location data.
When can the federal government require communications companies to hand over customer information? Essentially, anytime it likes: As part of anti-terrorist measures enacted by the Bush administration, the federal government has been engaging in warrantless wiretapping of individuals it has reason to believe may be connected to terrorist activities. Although originally revealed back in late 2005, the practice was sustained by the Bush administration and continues under the Obama administration. The activities include tapping phone calls, as well as intercepting Internet traffic (email, Web use, etc.) VoIP traffic, and text messages. The government is the sole arbiter of what individuals are surveilled, and is under no requirement to disclose its activities.
However, there is an upshot to the appeals court ruling. The court only finds the immunity granted to telecommunications operators to be legal; a case against the government challenging the legality of warrantless wiretapping practices can still proceed. That case, Jewel v. NSA, alleged that the National Security Agency set up secure facilities within AT&T facilities across the United States to engage in an “unprecedented suspicionless general search” of digital communications.
“The federal courts remain a forum to consider the constitutionality of the wiretapping scheme and other claims, including claims for injunctive relief,” wrote Judge Margaret McKeown of the 9th Circuit.
However, even if the Justice Department does not appeal the ruling that Jewel vs. NSA can proceed, it is likely to move the case be dismissed on state secrets grounds. Given the volume of information that has already been disclosed about the NSA’s domestic surveillance operations, the Justice Department may have a difficult time asserting a state secret privilege, but it does mean key proceedings of the case could take place outside public view.
The true value of privacy
Does any of this actually matter? Some might argue that talking about preserving privacy and civil liberties is pointless in an age when many everyday citizens regularly share intimate details of their daily lives with the entire world, including who they know, where they are, what they’re doing, what they like, what they’re looking for, and what they buy. Couple that with personal information about most people squirreled away in private and government databases (think health care providers, credit reporting agencies, banks, credit card companies, even grocery stores, not to mention the erstwhile efforts of online advertisers to track your every move across every site on the Internet) and it’s easy to see why former Sun head Scott McNealy said “You have zero privacy anyway. Get over it.” And that was way back in 1999, before things like smartphones, Facebook, and Foursquare.
Fundamentally, the value of privacy comes down to whether individuals consider personal information to be free or expensive. It’s easy to consider information about other people “free,” after all, most of the time, it doesn’t matter to us. That leads to the comforting fallacy that individuals have nothing to worry about if they have nothing to hide. Perhaps, for a handful of people who have absolutely no qualms about living their entire lives in the public eye, that might be true.
However, there’s a distinct difference between having something to hide (like, say, terrorist connections), and not wanting every iota of personal information available to anyone, at any time. Few people would want their entire medical histories made public—which could lead to problems with insurance, health care, job prospects, and more. Similarly, few people would want their communications or financial records available to anyone, or consent to having their location monitored at all times. Is it acceptable to live our lives constantly wondering how our actions might be interpreted by the myriad of other people, organizations, and governments who might be watching?
Simply put, most people believe that information about themselves belongs to them, and ought to be under their control. We find information about ourselves to be “immeasurably valuable.” Sure, we’re free to share details if we like. But we should also be free not to share information, or to have information about ourselves collected and used with no right of recourse, appeal, deletion, or correction, because we recognize that information could be misused by others, to our detriment.
Unfortunately, in the world of 2012, it looks like Americans — and most other people — are finding themselves with less and less choice in the matter. And if you’re a marketer or a government, maybe that’s doubleplusgood.
View the original article here
Posted in: startingGoogle exec comments on the sponsored Chrome campaign and the finger pointing continues
The involved parties all weigh in on the Chrome advertising debacle, including Googler Matt Cutts.
Earlier this week, Google came under fire for a pay-per-post campaign promoting its Chrome browser. In addition to being hypocritical (Google has made a lot of noise about punishing this type of spammy, page boosting, “thin” content), one sponsored blog post in particular failed to follow Google’s “nofollow” hyperlinking rule.
Google dutifully dropped Chrome’s page rank for the next 60 days and in a company statement explained that given its position, the company needs to hold itself to a higher standard.
Cutts says there was one exception, however, in which a blogger failed to make a link to Chrome “nofollow” and as a result Google has demoted Chrome’s page rank.
Of course it’s not just the fact that one of these paid-for-posts was unwittingly giving Chrome an SEO boost. Google is also taking heat for creating the very type of Web content it tries to bury. According to Cutts, the campaign’s intention was purely “to get people to watch videos—not link to Google.”
One company hired to produce the video ads, Essence Digital, cops to Google’s innocence in the entire situation. “Google never approved a sponsored-post campaign. They only agreed to buy online video ads. Google have consistently avoided paid postings to promote their products, because in their view these kinds of promotions are transparent or are not in the best interests of users,” the company said in a statement. “In this case, Google were subjected to this activity through media that encouraged bloggers to create what appeared to be paid posts, were often of poor quality and out of line with Google standards. We apologize to Google who clearly didn’t authorize this.”
There’s been a lot of finger pointing in this debacle, with most of the blame falling squarely on the shoulders of the unnamed blogger who failed to use the “nofollow” attribute. But it’s all fairly simple: Google says it doesn’t engage with pay-per-post advertising, but it hired a couple of companies (including Unruly Media) which do precisely that. Unruly Media has explained that while it doesn’t tell its writers what to write, it does pay them for it. Still, for all the blame-shifting going on here, at least Google is demoting itself a bit, even if it’s just to appease us all.
View the original article here
Thursday, January 5, 2012
How to Check and Fix Your Problematic Hard Drive [Windows 7]
What Happens?
If your hard drive starts acting nasty, you’ll know it because the computer loads much more slowly than usual, perhaps executing this behavior on one or two programs in particular. BSOD (blue screen) errors will happen more frequently than previously when they were absent. Although these also may be signs that your physical memory and other components might not work properly, you shouldn’t discount the possibility of the hard drive being the cause of this mess. Other problems that narrow down to the hard drive are CRC errors when transferring files from one folder on the same drive to the other. Other times, the progress bar just stays stuck in the middle and doesn’t move for hours.Why Does This Happen?
Hard drives aren’t eternal, and neither are solid state drives (SSDs), contrary to what some may say. SSDs, in fact, are more volatile than hard drives. The degradation of a storage drive’s interior is something perfectly natural and happens after years of use, depending on the quality it was manufactured with. This degradation manifests itself in the form of bad sectors, which are small areas of the drive that can no longer be used due to physical damage. To ensure that your drive doesn’t risk being further damaged, you must run the disk checking utility in Windows to mark the areas that aren’t functional anymore.
Notice how close the R/W heads come to the platters. The precision necessary makes the hard drive a very delicate instrument.
Before You Run Disk Checker
Try restarting your computer. There are times when your drive might have a minor fluke. Don’t restart your computer like you usually do. Shut it down, wait 20 seconds, and turn it back on. This gives the drive time to reset its read/write heads and bring the internal platters to a complete stop. If your hard drive is having errors only working with one file, try putting a copy of it somewhere else on the drive. See if it works after that. If it’s still not working, the file might have a problem, not the drive.Running Disk Checker
To run the disk checker utility, access your command prompt. If you don’t know how to do this, click your “Start” menu, go to “All Programs -> Accessories -> Command Prompt“. Once in the command prompt, type “chkdsk /r” and press “Enter” on your keyboard. If and when you get a prompt, type “Y” and press “Enter.” Once you restart your computer, the disk checker utility will run on its own. Let it do its job and it will take care of your drive.If you’re curious, the “
/r” flag tells the “chkdsk” utility to scan the drive for errors and recover readable information from bad sectors. If the utility finds errors, it will also correct them because of the implication of the “/f” flag. If someone tells you to type both “f” and “r” flags, just use the “r” one and let them know that they don’t know what they’re talking about.
11:38 AM
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